GGMS Insights

Ideas built for decisions,not display.

Practical guides to data modelling, reporting, and automation. Explore implementation checks, technical references, and clearly attributed stories from other organizations.

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From the briefing desk

Questions behind the next decision.

A focused reading list for leaders shaping performance, operations, customer experience, and data foundations—not a catalogue of technology trends.

Source references for technical contextPractical guides for active initiativesArchitecture perspectives connecting technology and decisions

Published external case studies

What organizations have put into practice

These are Microsoft-published customer stories, not GGMS projects or client endorsements. Summaries describe the publisher’s account; the lessons are our interpretation. Follow the source for its full context.

Kraft Heinz

Giving sales teams a shared reporting foundation

Microsoft describes Kraft Heinz working with Microsoft and EY to move legacy reporting to Power BI on Azure. The story connects platform work with the sales team's need to identify opportunities across retail customers.

Our reading: start with the sales review and the customer hierarchy before choosing dashboard layouts.

Read the Microsoft story about Kraft Heinz

NHS Property Services

Connecting cleaning audits to operational reporting

Microsoft's customer story describes a Power Platform cleaning-audit application that schedules audits and sends submitted results into Power BI dashboards and reports.

Our reading: capturing a structured event at the point of work can be as important as the report built on top of it.

Read the Microsoft story about NHS Property Services

Marks & Spencer

Making a shared data platform usable across retail

Microsoft describes M&S using Azure Synapse Analytics and Power BI, with its BEAM team opening access to relevant data across the business and automating pipelines and reports.

Our reading: a shared platform needs an ownership and access model as well as data movement.

Read the Microsoft story about Marks & Spencer

Browse the library

Latest perspectives

11 articles across all topics

Business and technology leaders working through a complex decision together

Strong insight makes a complex decision easier to understand, challenge, and act upon.

Our editorial standard

Useful before impressive.

Each guide explains a specific decision, the data needed to support it, and checks to run before release. External case studies name their publisher. GGMS client stories require approved project facts and permission to publish.

Traceable sources

Technical references are linked so readers can check the underlying concepts.

Decision-centered

Organized around the choices, controls, and operating response—not a software feature list.

Technology-aware

Platforms are discussed only where they materially change architecture, delivery, or governance.

Clear attribution

Public customer stories are labelled as external examples. Proposed approaches are not presented as delivered results.

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